AAA: A Great Place to Work
AAA: A Great Place to Work
When you think of AAA, the first thing that comes to mind might be roadside assistance, and that’s for good reason. AAA has been offering roadside assistance to members for over 120 years.
But in that time, AAA has continued to add services and benefits, including travel services, insurance, Medicare, and more. Today, it takes a team with a wide range of backgrounds, training, and skill sets to provide the superior member experience we strive for every day.
Are you looking for a career that can take you places? So was Dan Fisher when he started with AAA as a roadside technician 16 years ago.
“I always had a connection with AAA. My grandparents had it, my parents always had it. So, I always knew what (AAA was), and I really wanted to be part of that solution for people on the road.”
Now the roadside service dispatch manager of AAA Western and Central New York, Fisher is proud that helping others is a central part of his job.
“This is often a terrible or catastrophic thing for them, for a (member’s) car not to work. And for you to have a part in getting them going again is really rewarding,” he said.
With an advancing career in a field that he’s passionate about, Fisher truly values the important service AAA provides to members.
“Our entire mentality is based on helping people and serving the community,” Fisher said. “Every day you’ll have a sense of accomplishment.”
Full Time and Part Time Roles Include:
- Member service representatives
- Roadside technicians
- Dispatchers
- Travel sales advisors
- Insurance sales advisors
- Driving instructors
- HR, marketing, and finance
- IT software, hardware, and security
Competitive Pay and Benefits
AAA is committed to providing a market competitive salary for all employees. But beyond salary, AAA team members are eligible for a wide selection of benefits dependent upon position. These include:
Medical, dental, life, and AD&D Insurance
- Potential for hybrid and flexible work schedules
- Pre-tax and Roth 401(k) with a generous company match
- Health spending accounts and flexible spending accounts
- Paid time off; company-paid short-term and long-term disability
- Tuition reimbursement and company-paid training
- Free AAA Membership, and travel and product discounts
AAA’s Team Culture
We succeed through an inclusive culture where everyone feels accepted, welcomed, and included as exactly who they are. By integrating these values into our day-to-day work, we support AAA’s brand promise of safety, security, peace of mind, value, convenience, and trust.
See a full list of job opportunities at AAA and begin your journey to a great career!