Careers that take you places.


About AAA

At AAA Western Central New York, the well-being of our employees and members is a top priority. We diligently follow Centers for Disease Control and state guidelines for protective gear, social distancing, cleaning, and sanitizing. Our employees are trained in safety and wellness procedures and participate in daily health screenings. We limit the number of people in our facilities and require face coverings at all times. Our branches are equipped with plexiglass barriers to protect employees and members during transactions. We ensure that all of our facilities are well-stocked with hand sanitizer, cleaning products, and gloves.

Rest assured; we develop our strict safety and wellness protocols to protect our most valued asset, our loyal employees.

AAA Careers

AAA Driver Training COVID-19 Safety Precautions

As more students and AAA employees resume behind-the-wheel training for driver education courses, its vital that schools take precautions that keep the vehicles clean and sanitized. AAA Driver Training explains the procedures they are taking every day to keep our employees and students safe.

Our Mission

Build member relationships for a lifetime.

Our Associates

At AAA Western and Central New York, our associates are committed to providing our members with a totally satisfying experience. Therefore, we seek associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.

Our Culture—The AAA Way

The AAA Way is a set of core values that provides a blueprint of behaviors, defining the AAA culture within all of our business lines and support departments. By integrating these values into our day-to-day work, we support AAA’s brand promise of safety, security, peace of mind, value, convenience and trust. The AAA Way is “how we live."

The AAA Way Core Values

  • Expertise - Share your expertise and time to support your fellow coworkers.
  • Accountability - Do what you say you are going to do.
  • Effective Communication - Be genuine and sincere when interacting with others.
  • Passion and Caring - Demonstrate urgency and enthusiasm in handling needs and concerns of others.
  • Operational Excellence - Challenge the status quo and ask questions to continuously improve.

AAA Employee Benefits

In addition to a learning environment which promotes teamwork, associates enjoy a number of terrific benefits working for AAA.

Dependent upon the position, AAA associate benefits may include:

  • Medical insurance
  • Life insurance
  • Dental insurance
  • Flexible spending accounts
  • Accidental death & dismemberment
  • Short-term disability
  • Long-term disability
  • 401(k) plan
  • Paid time off
  • Company-paid training programs
  • Tuition reimbursement
  • Complimentary AAA Membership
  • Travel and product discounts
AAA Employees in a Circle