Now is the time to prepare your car for the winter season, but are you ready to request help the smart way if something goes wrong on the road? The AAA Mobile app is user-friendly and convenient, giving you quick access to all your AAA benefits, including roadside assistance.

Requesting roadside assistance through the AAA Mobile app minimizes wait time on the phone while improving efficiency for the AAA call center and fleet. This allows our roadside technicians to handle high priority calls faster. It’s wise to have AAA’s roadside assistance number (800-AAA-HELP) on hand, but the easiest and most convenient way to request help is through the AAA Mobile app. The app is available on both iOS and Android. 

Start your request

Once logged in, you can request roadside service. The app will automatically pinpoint your location on a map, allowing AAA to precisely identify your whereabouts and dispatch the nearest available assistance. You can also input your location manually.

Specify your needs

Inform AAA about the type of assistance you require. Whether it’s a flat tire, a tow, a jump start, or any other service, the app provides a straightforward interface for you to communicate your needs effectively.

Provide vehicle information

Share basic information about your vehicle to ensure that AAA sends the appropriate assistance. You’ll be prompted to enter details such as the make, model, and license plate number of your car. Once you’ve entered your vehicle’s information, it will be saved in the app for next time.

Submit request

Before you confirm your request, the app requests permission to send text messages. This enables the driver to reach out to you for updates and allows you to track their arrival seamlessly.

Track service arrival

Once you submit your request, you can easily track the arrival of the assigned roadside technician through the app. This feature provides real-time updates on the driver’s location, keeping you aware of their progress.

AAA Digital Roadside Request

Don’t have a smartphone or the AAA Mobile app? You can still request AAA Roadside Assistance from most internet-connected devices and receive the same excellent service AAA is known for. Follow this link, answer a few questions, and help will be on the way.

Help from AAA is at your fingertips with the AAA Mobile app. Download today for roadside assistance, digital access to your AAA Membership card, digital TripTik in your phone and so much more.

AAA Mobile App