Adirondack Insurance Exchange (Adirondack) has announced plans to wind down operations and will no longer offer insurance in New York as of January 1, 2025. The company, which is headquartered outside Buffalo in Williamsville, N.Y., provides homeowners and auto insurance to clients across the state.

Adirondack has informed its customers that policies with renewal dates of October 1, 2024 - December 31, 2024 will be non-renewed. Policies with renewal dates beyond December 31, 2024, will be mid-term canceled effective 11:59 p.m. on December 31, 2024.

David Kirst, Insurance Sales Operations Manager at AAA Western and Central New York, offers advice for consumers. “Adirondack is ceasing operations in New York State by the end of year, so going into 2025, they will no longer offer insurance in New York,” he explained, noting that Adirondack is a large carrier in New York, so this affects many consumers.

So what are customers to do?

First off, Kirst suggests contacting your insurance agency, and talking with your insurance advisor, to see if they have options available for you. “It’s more important than ever to make sure you’re opening every piece of mail you get from your insurance carrier, so you understand what is happening,” he said. AAA’s Insurance team is also available to help you review the best insurance options with various companies.

What is AAA seeing? 

“At AAA, we work with several different carriers,” Kirst explains. “We’re seeing people stopping in or calling looking for new insurance options, and we’re able to shop around for them.”

How quickly should consumers react if they were notified by Adirondack?

“Time is of the essence. You might get better rates by shopping early, but at the same time, you want to make sure you’re never left without insurance, so look sooner rather than later.”

Regardless of their carrier, how can consumers deal with rising insurance rates?

“Right now, insurance carriers have been averaging somewhere between 10 to 20 percent rate increases every single year,” Kirst warned. “It’s more important than ever to shop around and look and see what else is out there—make sure you always maintain proper coverage levels, but also at the best possible rate. It’s a daunting task, so AAA can do the shopping for you.”

For more information, call AAA Insurance Agency at 888-671-7044, visit AAA.com/Insurance, or stop by your local AAA Travel & Insurance Center.