ESG at AAA Western and Central New York

Environmental Social Governance

Our Commitment to ESG

A message from our President and CEO, Tony Spada

"As a purpose-driven organization, we exist simply to serve our members, employees, and communities. We aim to earn and keep the trust of those we serve by operating as a responsible corporate citizen each and every day."

AAA Western and Central New York at a Glance

Headquartered in Buffalo, NY
Over 600 Employees
Over 860,000 Members
8 Branches Across NY

The AAA Way Core Values

We renewed our commitment to our guiding principles in 2023 when we refreshed our set of core value statements. These core values guide our actions as we advance our ESG efforts, and our employees help drive our culture of sustainability, belonging, and integrity.

Be a Good Neighbor

Cultivate compassion, inclusivity, and appreciation while fostering well-being and recognizing contributions.
Change the Game

Embrace technology, challenge conventions, stay innovative, and harness the transformative power of ideas.
Do the Right Thing

Exemplify reliability, collaboration, initiative, and exceeding expectations for collective success.
Strive for Greatness

Pursue expertise, exceptional member experiences, ambitious goals, and constant personal and professional growth.

Environmental

We are committed to working to mitigate our impact on the environment by focusing on the following:

Supporting our employee Green Team Initiative
Managing energy and water usage at our facilities
Reducing overall paper consumption and enhancing our recycling programs
Promoting employee involvement in environment-focused community intiatives

Social

AAA is committed to continual growth and change and building an environment that celebrates diversity, and promotes belonging, it's how we become a better company for our members and associates. Our employee led Beacon Group focuses on driving key diversity, equity and belonging iniatives to build a stronger workplace community for our associates.

Governance

Our more than 120-year legacy is grounded in providing peace of mind with the highest quality of service for our members. We act as stewards of this legacy every day and are unwavering in the protection of our reputation. This means conducting business ethically, protecting member and employee information, and acting with integrity in everything we do.

Board of Directors

AAA Western and Central New York is governed by a board of directors, comprised of an experienced and dedicated group of executives representing the three regions of our territory.