Careers

CURRENT OPEN POSITIONS
Insurance Agent Insurance Careers Empower customers with peace of mind.
Call Center Employee Member Contact Center Assist members from your home office.
Roadside technician working Roadside Technicians Roadside Heroes for AAA
Man at Desk Admin Positions Support and Technical Roles
Best Places to Work Award

Our Mission 

Build member relationships for a lifetime. 

 

Our Associates 

At AAA Western and Central New York, our associates are committed to providing our members with a totally satisfying experience. Therefore, we seek associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. 

 

Our Culture—The AAA Way 

The AAA Way is a set of core values that provides a blueprint of behaviors, defining the AAA culture within all our business lines and support departments. AAA is committed to an inclusive culture where everyone feels accepted, welcome, and included for exactly who they are. By integrating these values into our day-to-day work, we support AAA’s brand promise of safety, security, peace of mind, value, convenience, and trust. The AAA Way is “how we live."

The AAA Way Core Values

Be a Good Neighbor
Be a Good Neighbor

Cultivate compassion, inclusivity, and appreciation while fostering well-being and recognizing contributions.

Change the Game
Change the Game

Embrace technology, challenge conventions, stay innovative, and harness the transformative power of ideas.

Do the Right Thing
Do the Right Thing

Exemplify reliability, collaboration, initiative, and exceeding expectations for collective success.

Strive for Greatness
Strive for Greatness

Pursue expertise, exceptional member experiences, ambitious goals, and constant personal and professional growth.

AAA Employees

AAA Employee Benefits 
 

In addition to a market competitive salary, associates are eligible for a wide selection of benefits (dependent upon position) including: 

  • Medical, Dental, Life, and AD&D Insurance 
  • Potential for remote work & flexible work schedules 
  • Pre-Tax & Roth 401(k) plan with company match 
  • Paid time off Health Spending Accounts with company contribution & Flexible Spending Accounts 
  • Company Paid Short-term & Long-term disability 
  • Tuition reimbursement & company-paid training programs 
  • FREE AAA membership & travel / product discounts
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Day in The Life of a AAA Associate 

Emergency Road Service Technician