Your Medicare guide

AAA is your trusted Medicare friend

When it comes to beginning your Medicare journey, we make it simple!

The road to Medicare is much easier to navigate with a trusted friend to show you the way. As always, AAA is here to help you. Wherever you are in your Medicare journey, our AAA Medicare Licensed Advisors can help ensure you stay on track to meet important dates with a Complimentary Medicare Review.

Choosing a Medicare Plan

So many plans, so many choices. Our AAA Medicare Licensed Advisors are here to help with answers to all your questions and a complimentary, unbiased review of all your options. We can even help you enroll in a Medicare plan when you’re ready. We make it simple and are here to help every step of the way.

Talk to us about your health care needs and priorities. We work with your best interests at heart and will shop to find the best options for you, including plans that:

  • Save you money with $0 premiums

  • Offer a Medicare Part B premium reduction

  • Provide affordable prescription drug coverage

  • Minimize your out-of-pocket costs

  • Offer extra benefits like dental and vision that Medicare doesn’t cover
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Meet Our Medicare Team

Our AAA Medicare Licensed Advisors have years of experience and a wealth of knowledge about navigating your Medicare journey. All are licensed Medicare agents and are here to answer any questions. Call (877) 477-7120 to talk with a member of our Medicare team.
  • Teresa Jones.

    Teresa Jones, AAA Medicare Manager. Teresa has more than 15 years of Medicare sales experience with Independent Health in Buffalo, NY and more recently with AAA. Her leadership, expertise and tenure with the senior community sets AAA apart as your trusted Medicare resource.
  • Michelle Heferle.

    Michelle Heferle, AAA Medicare Licensed Advisor. Michelle has a long tenure in health care and worked for Blue Cross and Blue Shield for 30 years. Most recently, she was a Medicare sales advisor with Centene (formerly Fidelis) for three years prior to joining AAA in the fall of 2021.
  • Karen Anderson.

    Karen Anderson, AAA Medicare Licensed Advisor. Prior to joining the AAA Medicare team in 2020, Karen was a Medicare sales advisor for HealthNow (now Highmark) of WNY, helping Medicare members evaluate their plan options during the Annual Enrollment Period (AEP) each year.
  • Michael Matecki.

    Michael Matecki, AAA Medicare Licensed Advisor. Michael has a background in education and training, with a focus on Medicare since 2018. He has trained more than 100 Medicare specialists and advisors and now shares his expertise and knowledge with AAA members, helping them navigate through their Medicare options.
  • Lisa Walker

    Lisa Walker, AAA Medicare Licensed Advisor. Lisa has over 20 years of experience in health insurance. She held a variety of positions at Univera during her 11 years. She brought her expertise in Medicaid sales over to United Healthcare and built key community relationships with senior citizen based organizations for her Medicare sales team. She is a trusted resource to many who want to understand their Medicare plans.
  • Roman Crespo

    Roman Crespo, AAA Medicare Licensed Advisor. With a financial industry background, Roman has witnessed the challenges of individuals on a fixed income. Because of this, he is sensitive to the financial needs and limitations of Medicare beneficiaries. His priority is not only to find a Medicare plan that fits your needs, but to be your partner going forward to find Medicare plans that will grow with you. Building relationships with our members is very important to Roman.
  • Alex Mercado

    Alex Mercado, AAA Medicare Licensed Advisor. Alex has a Bachelor of Science in Sociology & a minor in social welfare. After graduating he worked as a Bilingual (Spanish speaking) social worker in Erie county for 7 years between two agencies; Erie county Children’s Services and the Learning Disabilities Association of WNY. Alex was a Certified application counselor with UnitedHealthcare for 5 years where he assisted individuals and families obtain free or low cost health coverage through the NYS of Health marketplace. He is excited to use his education and experience to help Medicare beneficiaries make the right decision for their health insurance.

Talk to our AAA Medicare Licensed Advisors at your convenience

Remember, we’re working for you—not the insurance providers. Call us with your questions or to schedule your complimentary Medicare review. There’s no cost to you and no obligation. We’ll meet with you in person at one of our AAA branches, schedule a virtual meeting, or just chat by phone.

Our Carriers

In helping you find the Medicare coverage that best fits your needs, we’ll shop for plans from these carriers. Some carriers and plans are only available in select counties within our territory.

  • Aetna®
  • Anthem (Empire BlueCross BlueShield)
  • CDPHP (Capital District Physicians' Health Plan, Inc.)
  • Excellus BlueCross BlueShield
  • Highmark® Blue Cross Blue Shield Western New York
  • Highmark® Blue Shield Northeastern new York
  • Humana
  • Independent Health
  • MVP Health Care
  • SilverScript (now part of Aetna Medicare)
  • UnitedHealthcare (including AARP)
  • Univera® Healthcare 
  • Wellcare™
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Call (877) 477-7120 to talk with a AAA Medicare Licensed Advisor

By calling, you agree that a AAA Medicare Licensed Advisor may contact you.

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