AAA Names Member Relationship Management Project Director
BUFFALO, N.Y., FEBRUARY 14, 2008 - Autumn Matteson has been appointed Member Relationship Management Project Director for AAA Western and Central New York. Matteson has held a variety of management positions at the Club, most recently she served as the Rochester Regional Director of Travel Services. In her new position, Matteson will be responsible for the implementation of a business intelligence system that will facilitate the organization's ability to effectively provide more individualized products and services to members and customers. She has been an employee of AAA since 1994.
Matteson received her Associates Degree in Travel and Tourism Management from Finger Lakes Community College and is a member of Phi Theta Kappa. She is also a Disney College of Knowledge Graduate, a Lifestyle Specialist for Gay and Lesbian Travelers, and a Universal Parks & Resorts Specialist. Matteson is a committed volunteer for the Rochester Chapter of the Cystic Fibrosis Foundation and is a member of the Rochester Women's Network. She resides with her family in Bristol, NY.
As Upstate New York's largest motoring and travel organization, AAA provides its 880,000 members with travel, insurance, financial, and automotive-related services. Since its founding in 1900, AAA has been a leader and advocate for the safety and security of all travelers. AAA clubs can be visited at www.AAA.com.
Shaun Seufert (716) 929-3600
Diana R. Dibble (315) 453-5904
Wally Smith (716) 626-3225