AAA Automotive

1-800-AAA HELP - Emergency Road Service
AAA will come to your rescue any time, day or night. Call 800-AAA-HELP (222-4357) in the United States or Canada.

Emergency Road Service (ERS) is available 24 hours a day, 7 days a week and is designed to assist you in an emergency when the vehicle you are either driving or riding in becomes disabled. Service will not be provided for pre-existing problems. Your membership coverage applies to those emergency and towing services listed in this handbook. Service will be provided to any member driving or riding in an eligible vehicle when it becomes disabled.

Towing

When your vehicle cannot be safely driven after attempting any of the listed emergency services, your vehicle will be towed to the ERS facility rendering the service or a maximum of five miles in any direction from the point of disablement at no charge. In instances when your vehicle becomes disabled while towing a light-duty trailer, service will be provided for the trailer (excludes fifth-wheel trailers). You will be required to pay for trailer towing. Flatbed service may require an additional fee if it is requested but not required. Towing is limited to one tow per breakdown.

AAA Plus/RV provides up to 100 miles of free towing in any direction from the point of disablement to the destination of your choice. AAA Premier/RV provides up to 200 miles of towing on one of your four allowable service calls, and up to 100 miles of towing on the three remaining allowable calls. More information.

Service Call Allowance

In an effort to increase the quality of AAA Emergency Road Service and decrease delays, each member will be entitled to a maximum of four free service calls per year. After the four free calls, there will be a surcharge payable at the time of service. AAA Plus/RV and AAA Premier/RV benefits cease after the fourth service call. More information

Eligible Vehicles

Service applies to all properly licensed four-wheeled motor vehicles of the passenger, pleasure or recreational type (vans, campers and motor homes) regardless of license plate designation--if those services can be safely delivered. Dual-wheeled campers/motor homes are eligible for all services except towing, extrication/winching and tire service. Dual-wheeled unloaded pickup trucks are eligible for all services. Rented passenger vehicles and commercial vehicles are eligible for service, with the exception of limousines. AAA Plus/RV and AAA Premier/RV members receive extended vehicle coverage for all services to include motorcycles, all motor homes, pickup trucks with campers and travel trailers. More information

Battery Service

When your vehicle battery fails, AAA can dispatch a Battery Service van to help save you time and hassle. Our technician will perform an onsite battery system test. If your battery is shot, we can sell you a new one and replace it on the spot. If it simply needs a jump-start, we’ll get your vehicle started and send you on your way. More information.

Approved Auto Repair

Find a mechanic you can trust with AAA’s network of AAA Approved Auto Repair facilities. These shops will guarantee your vehicle repairs for 12 months or 12,000 miles. In the event of a dispute, AAA will help you settle the complaint. To find a facility near you, visit AAA.com, request a brochure at any AAA office or call 800-836-2582. AAA Approved Auto Repair

AAA Auto Manager

Register with AAA.com to receive e-mail reminders for car maintenance check-ups, manufacturer vehicle and part recalls, and auto insurance expiration dates. Plus, this online tool can automatically update your repair and maintenance records when you have your car serviced at a participating Approved Auto Repair facility. AAA AutoManager

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