Report a

Claim

How to make a claim

Our claims reporting service is available 24 hours a day, 365 days a year. You may report your claim by calling (800) 207-3618 or by completing an auto or property online claim form.

ONLINE AUTO CLAIM
PROPERTY CLAIM




What to Expect from AAA when you report a claim:

  • Questions - We will ask some initial questions about you and your claim and begin the claims resolution process immediately.
  • Contact - You will be contacted by a claims examiner within the next business day of reporting your claim. The examiner will answer your questions about deductibles, coverages or repairs and schedule an inspection of your vehicle (if needed).
  • Inspection - We will inspect your vehicle's damage and provide an estimate for repairs (if needed).

FAQs

What kind of insurance do you offer?

Auto, Home, Life, Personal Liability ("Umbrella"), Renters, Condo or Townhouse, Rental Property, Motorcycle, Boat/Watercraft, ATV/RV/Trailer, Snowmobile, Antique/Classic Car. You can find more information here.

Does AAA offer life insurance for me and my family?

For AAA members, belonging is security. It's knowing there's someone you can count on in emergencies. More than 7 million trust their families' financial security to AAA. AAA offers a diverse range of life insurance products. Click for more information.

I need to make an insurance claim. What do I need to do?

We take the stress out of filing a claim. Please contact us at the telephone number shown below.

Hours: Monday - Saturday, 7am - 9pm EST
Phone: (800) 207-3618
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